Help Center

Support

Everything you need to get ArcX! working perfectly.

Getting started

New to ArcX!? Follow the step-by-step setup guide to be up and running in under 60 seconds.

View setup guide →

Get a free API key

ArcX! uses the Groq API for AI. Get your free key at console.groq.com no credit card required.

Get Groq API key →

Common issues

Something not working? Check the troubleshooting section below for quick fixes to the most common problems.

See common issues →

Privacy and data

Learn exactly what data ArcX! accesses, how it is used, and what we never do with it.

Read privacy policy →
Setup guide

Getting started with ArcX!

  • 1

    Install ArcX! from Google Workspace Marketplace

    Click "Add to Google Sheets" and follow the prompts to install. You will be asked to authorize the add-on click Allow.

  • 2

    Get your free Groq API key

    Go to console.groq.com, sign up for free, and create an API key. Copy it.

  • 3

    Open ArcX! in your Google Sheet

    Open any Google Sheet. Go to Extensions → ArcX! → Open ArcX! to launch the panel.

  • 4

    Add your API key in Settings

    Click the settings icon in the ArcX! panel. Paste your Groq API key and click Test Connection, then Save.

  • 5

    Start asking

    You are ready. Type anything in the composer build a formula, clean your data, create a chart, or ask a question about your sheet.

Troubleshooting

Common issues

Try refreshing the Google Sheet page. If it still does not appear, go to Extensions → Add-ons → Manage add-ons and make sure ArcX! is enabled. If it is not listed, reinstall it from the Marketplace.
Open the ArcX! panel, click the settings icon, paste your Groq API key, and click Save. If you do not have a key yet, get one free at console.groq.com.
Double check that you copied the full API key with no spaces. Groq keys start with gsk_. If the key looks correct, try generating a new one at console.groq.com and pasting the new key.
This is a standard Google warning shown for add-ons that are pending OAuth verification. It is safe to proceed. Click Advanced then Go to ArcX! (unsafe) to continue. This warning will disappear once Google completes verification.
ArcX! reads your currently selected cells and the active region of your sheet (up to 40 rows x 20 columns). Make sure you have selected the relevant data range before sending your message. For best results, select the header row and the data you want ArcX! to work with.
Groq's free tier has rate limits. Wait 30 to 60 seconds and try again. If you hit limits frequently, consider upgrading your Groq plan at console.groq.com.
AI-generated formulas can sometimes reference incorrect cell ranges. Click Undo in Google Sheets (Ctrl+Z or Cmd+Z), then try again with a more specific description of your data layout. For example: "Column A has names, column B has sales figures starting from row 2."